**PLEASE NOTE: A 3.5% service fee will be applied to all purchases at checkout.**
WE ARE CURRENTLY WORKING TO PROCESS AND SHIP ALL SEPTEMBER MAIL ORDERS.
WE EXPECT TO HAVE ALL ORDERS SHIPPED BY WEDNESDAY, OCTOBER 4TH.
THANK YOU FOR YOUR PATIENCE!
“YOUR ITEM” AND “OUR ITEM” CUSTOMERS PLEASE REVIEW THE GUIDELINES BELOW:
- PLEASE ENSURE YOUR MAIL ORDER FORM IS FILLED OUT IN ITS ENTIRETY OR THAT ALL REQUESTED INFORMATION IS INCUDED WITH YOUR ORDER.
- “YOUR ITEM” AND “OUR ITEM” ORDERS REQUIRE PAYMENT OF SHIPPING FEES UNLESS YOU INCLUDE A PREPAID RETURN LABEL WITH YOUR ORDER (RECOMMENDED). FEES ARE CALCULATED BASED ON THE TYPE(S) AND QUANTITY OF ITEMS IN YOUR ORDER. PLEASE REMEMBER TO INCLUDE RETURN SHIPPING WHEN SENDING PAYMENT.
- EACH SIGNATURE, INSCRIPTION AND AUTHENTICATION INCURS A CHARGE.
- FOR SIGNATURES, PLEASE CHECK THE ITEM DESCRIPTION ONLINE TO SEE IF THE GUEST OFFERS ANY ITEM PRICING OR TIERED PRICING TO DETERMINE THE COST FOR YOUR ITEM(S).
- PLEASE NOTE ALL ITEMS ARE SUBJECT TO GUEST DISCRETION AND MAY BE DECLINED.
- FOR INSCRIPTIONS, PLEASE CHECK THE ITEM DESCRIPTION ONLINE FOR EACH GUEST’S SPECIFIC INSCRIPTION DETAILS. AS A GENERAL RULE, ONE INSCRIPTION IS 3 WORDS REGARDING ONLY ONE EVENT OR STATISTIC.
- IF YOU WOULD LIKE A LONGER INSCRIPTION OR MULTIPLE EVENTS/STATISTICS THEN MULTIPLE INSCRIPTIONS MUST BE PURCHASED. PLEASE CHECK THE GUEST PAGE TO SEE IF THERE IS A LIMIT ON NUMBER OF INSCRIPTIONS PER ITEM.
- OCCASIONALLY, SOME GUESTS OFFER A FREE INSCRIPTION UPON REQUEST. IF YOU WOULD LIKE TO ADD THE FREE INSCRIPTION PLEASE BE SURE TO INCLUDE IT ON YOUR MAIL ORDER FORM.
- INSCRIPTIONS CAN NOT BE ADDED TO A PREVIOUSLY SIGNED ITEM. ALL INSCRIPTION REQUESTS MUST BE ACCOMPANIED BY A SIGNATURE REQUEST.
- PLEASE NOTE ALL INSCRIPTIONS ARE SUBJECT TO GUEST DISCRETION AND MAY BE DECLINED.
- FOR AUTHENTICATION, ONE $10.00 FEE IS CHARGED PER SIGNATURE. IF YOU ARE REQUESTING A MULTI-SIGNED ITEM RECEIVE AUTHENTICATION THEN EACH SIGNATURE INCURS AN $10.00 CHARGE. ONLY ONE AUTHENTICATION STICKER WILL BE AFFIXED TO THE ITEM BUT IT WILL VALIDATE ALL OF THE SIGNATURES RECEIVED AT THE SHOW. FOR EXAMPLE, IF YOU ARE REQUESTING THAT A HELMET BE SIGNED BY 3 GUESTS AT THE SHOW, YOU WILL RECEIVE YOUR ITEM WITH ONE AUTHENTICATION STICKER AND ONE AUTHENTICATION CARD THAT VALIDATES ALL THREE SIGNATURES AND THERE WILL BE A $30.00 AUTHENTICATION CHARGE.
- FOR SIGNATURES, PLEASE CHECK THE ITEM DESCRIPTION ONLINE TO SEE IF THE GUEST OFFERS ANY ITEM PRICING OR TIERED PRICING TO DETERMINE THE COST FOR YOUR ITEM(S).
- NOT ALL REQUESTS CAN BE GUARANTEED. WE ALWAYS MAKE OUR BEST EFFORT TO COMPLY WITH ANY SPECIFIC PEN TYPE, INK COLOR, SIGNATURE LOCATION AND ANY OTHER REQUESTS THAT ARE MADE BUT WE CANNOT GUARANTEE THEM.
- ALL GUESTS RESERVE THE RIGHT TO REFUSE TO SIGN ANY ITEM OR INSCRIPTION FOR ANY REASON. IN THESE SITUATIONS, YOU WILL NOT BE CHARGED FOR THE UNSIGNED ITEM OR INSCRIPTION.
- “YOUR ITEM” CUSTOMERS – PLEASE LABEL YOUR ITEM PRIOR TO SENDING IT IN. INCLUDE THE NAME OF THE GUEST(S) YOU WANT TO SIGN IT, WHERE ON THE ITEM YOU WANT THE SIGNATURE(S), WHAT COLOR AND TYPE OF INK TO USE, AND INSCRIPTIONS YOU REQUIRE, AND ANY AUTHENTICATION YOU MIGHT WANT. ALSO, PLEASE PUT YOUR NAME SOMEWHERE ON THE ITEM ITSELF.
- PLEASE BE AWARE OF THE FINISH ON YOUR ITEMS WHEN ATTACHING INSTRUCTIONS AND CONTACT INFORMATION.
- WE STRONGLY RECOMMEND INCLUDING YOUR OWN PREPRINTED RETURN SHIPPING LABEL TO SAVE ON RETURN SHIPPING COSTS AND ENSURE YOUR ITEM IS RETURNED VIA THE SERVICE YOU PREFER. RETURN SHIPPING CAN BE PURCHASED IF NECESSARY; PLEASE SEE THE MAIL ORDER FORM FOR RETURN SHIPPING RATES. INSURANCE AND SIGNATURE CONFIRMATION ARE AVAILABLE FOR ADDITIONAL FEES. PREPAID LABELS MUST INCLUDE ANY INSURANCE OR SIGNATURE CONFIRMATION YOU WOULD LIKE, THEY CANNOT BE ADDED ON.
- THE PHILLY SHOW AND/OR EAST COAST SPORTS MARKETING IS NOT RESPONSIBLE FOR ANY DAMAGE INCURRED FROM YOUR PACKAGING OR SHIPPING PREFERENCES. IF YOU ARE SENDING A HIGH-VALUE OR FRAGILE ITEM, PLEASE ENSURE THAT YOU PACKAGE THE ITEM(S) SECURELY AND SHIP IT WITH APPROPRIATE INSURANCE, ETC.
- YOU ARE WELCOME TO PURCHASE ITEMS FROM US DIRECTLY TO HAVE SIGNED AND SHIPPED AS MAIL ORDER. PRICING FOR UNSIGNED MERCHANDISE CAN BE FOUND HERE AND GUEST PRICING CAN BE FOUND HERE. PLEASE CONTACT US VIA EMAIL AT INFO@PHILLYSHOW.COM OR VIA PHONE AT (908) 824-7247 TO PLACE AN “OUR ITEM” ORDER.
- THERE IS A MANDATORY $6.00 PROCESSING CHARGE PER CUSTOMER (NOT PER ITEM) FOR BOTH “YOUR ITEM” AND “OUR ITEM” ORDERS. CREDIT CARD CUSTOMERS: AN ADDITIONAL 3.5% SERVICE FEE WILL BE CHARGED.